TokenNo Business
Run a calm, fair queue — from your phone, front desk or TV.
One app for owners, receptionists and doctors. Set your slots, take walk-ins, call tokens and see who's on their way.
One clinic, many doctors
Add every doctor or room as its own service point with a place name, like “Room No 4” or “Cardiology Room”. Each one has its own weekly schedule and its own queue, and token numbers start again at 1 every day.
- A separate queue for each doctor or counter
- The place name shows with every token
- Set the maximum party size per service point
- More than one location? No problem
- 25Call
- 26
- 27
- 28
Weekly slots, set once
Plan each doctor's week with as many slots as you need — say 09:00–12:00 and 17:00–20:00. Choose how many tokens each slot has and how many days ahead people can book.
- Several slots in one day
- A token limit for every slot
- Your own advance booking window
- Bookings close before the slot ends
Holidays and cancellations, sorted
Mark a holiday once for a location and it overrides every slot there. Cancel a holiday, a whole slot or a single session and every token holder — and their guests — is notified. Prepaid tokens are refunded in full.
Walk-ins, phone and QR — all in one queue
Not everyone has the app. Add walk-ins at the desk, type in a caller's mobile number for phone bookings, or let people scan a QR code at the door. Everyone ends up in the same line.
Tap to call
Tap a token and hit Call. The customer's phone flashes and vibrates, and you see the moment they tap “I'm coming”. Recall, skip or mark served in one tap.
See how far people are
Know who's 8 minutes away and who hasn't left home yet, so you call the right token. You see an ETA, not their exact location.
Web front desk
Prefer a big screen at reception? Run the whole queue from the web front desk — same queue, same live updates.
- App
- Walk-in
- Phone
- QR
Push back, with automatic renumbering
Someone's running late? Push their token back. The tokens in between move up on their own, and everyone whose number changed — plus their guests — gets a notification.
Before
- 28 Running late
- 29
- 30
- 31
After
- 28 ← 29
- 29 ← 30
- 30 ← 31
- 31 ← 28
A TV “Now Serving” board
Open the board on any smart TV or browser and your waiting area always shows who's next, with a chime each time a token is called.
- Room No 4Dr. Kaur24Next25
- Cardiology RoomDr. Mehta8Next9
- Counter 2Billing41Next42
Prepaid tokens and weekly payouts
Want fewer no-shows? Ask for payment in advance. The token is issued only once payment succeeds. TokenNo collects the money, deducts its commission and pays you out every week.
- You set your own cancellation and refund rules
- If you cancel, your customer gets a 100% refund
- A clear record of every payment, refund and payout
- SMS and WhatsApp usage tracked in its own ledger
Get verified, then go live
Every business on TokenNo is verified, so customers know exactly who they're booking with.
Submit your documents
Share your identity and business documents right in the app.
TokenNo reviews and approves
Our team checks everything. What's needed depends on your country.
Pay for your plan
You get a payment link for the plan that suits you.
Go live
Publish your slots and start handing out tokens.
Some features roll out in stages after launch. Ask us what's available in your country.
Connect the systems you already use
Already have hospital software, a clinic system or a POS? The TokenNo Integration API connects it both ways — read the live queue, create and call tokens from your own system, and get signed webhooks when anything changes.
See TokenNo Business in action
We'll show you how it fits your front desk, and share pricing for your country.