Terms of ServiceDraft
Status: draft, not yet in effect
The service
TokenNo helps businesses manage queues and helps customers get and follow tokens. Waiting times shown are estimates.
Accounts
Your mobile number is your account. Keep access to it secure.
Businesses
Businesses must be verified (KYC) before going live, and are responsible for their own slots, prices and refund rules.
Prepaid tokens
When a business requires advance payment, TokenNo collects it on the business's behalf. If the business cancels, the customer gets a full refund. Customer cancellations follow the business's refund rule at the time of booking.
Fair use
Don't misuse the service, for example by booking tokens you don't intend to use.
Questions about this draft? Contact us at info@tokenno.com.